Terms of service
**Terms and Conditions at SharkSlides.dk**
**General Information:**
TechPerformance
Degnemarken 12A
5750 Ringe
VAT no.: 43167162
Phone: 42830925
Email: antonspejlsgaard@sharkslides.dk
**Prices:**
At SharkSlides, all prices are in Danish Kroner and include VAT. We reserve the right to change prices without prior consent. Subject to availability.
**Payment:**
SharkSlides accepts payment via VISA-Dankort, VISA, VISA Electron, Mastercard, and MobilePay. Payment will only be charged to your account upon dispatch of the item. All amounts are in DKK, Danish Kroner, and include VAT. Subject to price errors and availability of items. Payment is processed through the payment provider Reepay.
**Returns:**
For returns, complaints, and use of the right of withdrawal, please send items to:
SharkSlides.dk
Degnemarken 12A
5750 Ringe
We do not accept deliveries via cash-on-delivery.
**Refunds:**
If a refund is due, please include bank details (account number and sort code) for transfer of the agreed amount. This information can be provided via email or other electronic means, as it is not sensitive and will only be used for refund purposes.
**Right of Withdrawal:**
A full 14-day return policy is offered on items purchased from our webshop. The period is counted from the day:
- You receive the order.
- You acquire physical possession of the last item in the case of multiple items ordered in one order but delivered separately.
- You acquire physical possession of the last batch or part when it concerns delivery of items consisting of multiple batches/parts.
- The first item in physical possession in the case of regular delivery of items over a specified period.
Return costs are at your expense. Notice of withdrawal must be given within 14 days of purchase, and the items must be returned within 14 days of notice. Notification should be sent via email to antonspejlsgaard@sharkslides.dk. If you wish to return the item, please fill out the enclosed Return Form and send the item to the address provided.
You cannot withdraw by merely refusing to accept the item without simultaneously giving clear notice thereof.
**Items Exempt from Right of Withdrawal:**
The following types of items are not covered by the right of withdrawal:
- Items made to consumer specifications or clearly personalized.
- Sealed items, which are not suitable for return due to health protection or hygiene reasons, and where the sealing is broken after delivery.
- Items that, due to their nature, become inseparably mixed with other items upon delivery.
- Items where the seal is broken.
- Non-financial services performed, if the service delivery has begun with the consumer's prior express consent and acknowledgment that the right of withdrawal ceases once the service is fully performed.
- Delivery of digital content not on a physical medium, if performance has begun with the consumer's prior express consent and acknowledgment that they thereby lose their right of withdrawal.
- Newspapers, periodicals, or magazines except for subscription contracts for such publications.
- Agreements concluded at a public auction.
- Items that deteriorate or expire quickly.
**Return:**
You must return your order without undue delay and no later than 14 days after you have exercised your right of withdrawal. You must bear the direct costs associated with returning the item. Upon return, you are responsible for ensuring the item is properly packaged. You must include a copy of the order confirmation. Processing is faster if you also complete and include our Withdrawal Form. You bear the risk for the item from the time of its delivery until we receive it back. We do not accept packages sent cash-on-delivery.
**Condition of the Item upon Return:**
You are only liable for any deterioration in the item’s value resulting from handling other than what is necessary to establish its nature, characteristics, and functioning. In other words, you can try the item as if you were in a physical store.
If the item is tried beyond what is described above, it is considered used. This means that upon withdrawal of the purchase, you will only receive a partial or no refund, depending on the item’s commercial value at the time of return. To receive a full refund, you must try the item without actually using it.
**Refund:**
If you withdraw your purchase, you will naturally receive the amount you have paid to us. In case of any deterioration in value for which you are liable, this amount will be deducted. Upon exercising the right of withdrawal, all payments received from you, including delivery costs (excluding additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), will be refunded without undue delay and no later than 14 days from the date we receive notice of your decision to withdraw. Refunds will be made using the same payment method you used for the original transaction, unless you have expressly agreed otherwise. We may withhold the refund until we have received the item back, unless you have provided documentation of having returned it beforehand.
**Delivery:**
SharkSlides.dk aims to dispatch orders received before 16:00 the same day; otherwise, they will be dispatched the next business day. We deliver throughout Denmark with shipping rates starting from 29 DKK. Items will be delivered to the address provided at checkout. We do not deliver internationally or to the Faroe Islands and Greenland. NOTE: If there is no space at the delivery location, the package will be moved to the nearest delivery point, and you will be notified. If problems arise, please contact customer service. Items are delivered on all weekdays with a delivery time of 1-3 business days.
**General Information:**
TechPerformance
Degnemarken 12A
5750 Ringe
VAT no.: 43167162
Phone: 42830925
Email: antonspejlsgaard@sharkslides.dk
**Prices:**
At SharkSlides, all prices are in Danish Kroner and include VAT. We reserve the right to change prices without prior consent. Subject to availability.
**Payment:**
SharkSlides accepts payment via VISA-Dankort, VISA, VISA Electron, Mastercard, and MobilePay. Payment will only be charged to your account upon dispatch of the item. All amounts are in DKK, Danish Kroner, and include VAT. Subject to price errors and availability of items. Payment is processed through the payment provider Reepay.
**Returns:**
For returns, complaints, and use of the right of withdrawal, please send items to:
SharkSlides.dk
Degnemarken 12A
5750 Ringe
We do not accept deliveries via cash-on-delivery.
**Refunds:**
If a refund is due, please include bank details (account number and sort code) for transfer of the agreed amount. This information can be provided via email or other electronic means, as it is not sensitive and will only be used for refund purposes.
**Right of Withdrawal:**
A full 14-day return policy is offered on items purchased from our webshop. The period is counted from the day:
- You receive the order.
- You acquire physical possession of the last item in the case of multiple items ordered in one order but delivered separately.
- You acquire physical possession of the last batch or part when it concerns delivery of items consisting of multiple batches/parts.
- The first item in physical possession in the case of regular delivery of items over a specified period.
Return costs are at your expense. Notice of withdrawal must be given within 14 days of purchase, and the items must be returned within 14 days of notice. Notification should be sent via email to antonspejlsgaard@sharkslides.dk. If you wish to return the item, please fill out the enclosed Return Form and send the item to the address provided.
You cannot withdraw by merely refusing to accept the item without simultaneously giving clear notice thereof.
**Items Exempt from Right of Withdrawal:**
The following types of items are not covered by the right of withdrawal:
- Items made to consumer specifications or clearly personalized.
- Sealed items, which are not suitable for return due to health protection or hygiene reasons, and where the sealing is broken after delivery.
- Items that, due to their nature, become inseparably mixed with other items upon delivery.
- Items where the seal is broken.
- Non-financial services performed, if the service delivery has begun with the consumer's prior express consent and acknowledgment that the right of withdrawal ceases once the service is fully performed.
- Delivery of digital content not on a physical medium, if performance has begun with the consumer's prior express consent and acknowledgment that they thereby lose their right of withdrawal.
- Newspapers, periodicals, or magazines except for subscription contracts for such publications.
- Agreements concluded at a public auction.
- Items that deteriorate or expire quickly.
**Return:**
You must return your order without undue delay and no later than 14 days after you have exercised your right of withdrawal. You must bear the direct costs associated with returning the item. Upon return, you are responsible for ensuring the item is properly packaged. You must include a copy of the order confirmation. Processing is faster if you also complete and include our Withdrawal Form. You bear the risk for the item from the time of its delivery until we receive it back. We do not accept packages sent cash-on-delivery.
**Condition of the Item upon Return:**
You are only liable for any deterioration in the item’s value resulting from handling other than what is necessary to establish its nature, characteristics, and functioning. In other words, you can try the item as if you were in a physical store.
If the item is tried beyond what is described above, it is considered used. This means that upon withdrawal of the purchase, you will only receive a partial or no refund, depending on the item’s commercial value at the time of return. To receive a full refund, you must try the item without actually using it.
**Refund:**
If you withdraw your purchase, you will naturally receive the amount you have paid to us. In case of any deterioration in value for which you are liable, this amount will be deducted. Upon exercising the right of withdrawal, all payments received from you, including delivery costs (excluding additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), will be refunded without undue delay and no later than 14 days from the date we receive notice of your decision to withdraw. Refunds will be made using the same payment method you used for the original transaction, unless you have expressly agreed otherwise. We may withhold the refund until we have received the item back, unless you have provided documentation of having returned it beforehand.
**Delivery:**
SharkSlides.dk aims to dispatch orders received before 16:00 the same day; otherwise, they will be dispatched the next business day. We deliver throughout Denmark with shipping rates starting from 29 DKK. Items will be delivered to the address provided at checkout. We do not deliver internationally or to the Faroe Islands and Greenland. NOTE: If there is no space at the delivery location, the package will be moved to the nearest delivery point, and you will be notified. If problems arise, please contact customer service. Items are delivered on all weekdays with a delivery time of 1-3 business days.