NOTE!! - For claims beyond the 14-day right of withdrawal, please contact customer service, where you will be directed to an external portal.
Right of Withdrawal
- You have a 14-day full right of withdrawal on items purchased in our webshop.
Warranty
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In addition, you have a 2-year warranty in accordance with the Sale of Goods Act. Our warranty covers defects in material and/or fabrication. You can have the item repaired, exchanged, receive a refund, or a price reduction, depending on the specific situation. The warranty does not cover defects or damage caused by incorrect handling of the product/service. You must make a claim within a "reasonable time" after discovering the defect/error. SharkSlides will cover return costs to a reasonable extent.
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For returns, claims, and use of the right of withdrawal, please send to: SharkSlides.dk Degnemarken 12A 5750 Ringe Denmark We do not accept shipments by cash on delivery.
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If a refund is due, the full amount will be transferred when we receive the package.
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We do not offer business delivery in connection with the return of goods. Therefore, we do not cover the additional costs that using this service would incur.
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If you have any questions, please feel free to contact us at: kontakt@sharkslides.dk.